2020 CX Intentions
My personal intentions for progressing the discipline of CX in 2020 and beyond.
YOUR MARKETING DATA ISN'T JUST FOR INSIGHTS: IT'S WORTH MUCH MORE THAN THAT
THE PERSONAL DATA REVOLUTION: WHY IT'S TIME FOR MARKETERS TO CARE
MarketingProfs 2018
Data can be a competitive advantage on many levels, including - but not limited to - revealing insights to shape strategy, inspire creativity, and unleash innovation.
Forbes 2016
The Personal Data Revolution is here. It's time to respect boundaries, define best practices, and design experiences that proactively demonstrate a commitment to privacy.
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GLOBAL DATA PROTECTION AND PRIVACY LEGISLATION POCKET GUIDE
Using the GDPR, passed in April, 2016, as the new global standard, this guide compares privacy laws across 51 countries worldwide.